At aboutPayments, we value your privacy. We understand that you want to know how we handle your personal information, and we are committed to treating it with care.
In this privacy statement, we explain how aboutPayments collects, uses and protects your data via our website www.aboutpayments.com, other applications and software (collectively, the "Service"). You can also read about your rights with regard to your data.
Personal data is any data or combination of data that can be used to identify you directly or indirectly. This statement applies to all personal data that we collect or process.
We collect information in various ways:
Directly from you – for example, when you contact us or fill in a form on the website (such as the intake form).
Through your use of our services – for example, through cookies or other technologies (see our cookie policy).
From other sources – such as public registers or commercial data sources (where permitted).
Sometimes we are legally required to collect certain information from you. If you do not provide this information, we may not be able to provide our services properly.
Name, date of birth
Contact details such as email address, telephone number, address
Communication such as responses to polls, forums, reviews or messages to us
Company information: trade name, website, target markets, expected turnover, desired integration, current payment providers and desired payment methods and functionalities
Technical information about emails, text messages and notifications
Public background information
Other information:
IP address, browser, operating system
Which pages you visit on our website(s)
How you use our services (e.g. interests)
Recordings of conversations with our customer service team
We use your data for various purposes:
1. Identification and security – To confirm your identity and protect your data.
2. Delivering our services – So you can do what you came to us for.
3. Improving our services – To learn from your experience and improve our services.
4. Communication – For example, to inform you or to answer your questions.
5. Personal marketing – Sometimes we create a profile for you in order to send you more relevant information. Where necessary, we will ask for your permission first.
6. Legal obligations – Such as complying with administrative or legal obligations.
7. Personalisation – For example, to tailor content to your interests.
8. Anonymised data – Sometimes we use data in anonymous form for research or analysis.
We only share your data when necessary:
If you ask us to find a provider – Company information becomes visible to matched payment providers.
If you are interested in a provider– We will then share your contact details so that you can be contacted directly.
Search engines – Payment Provider profiles may be visible in search results.
Our partners and suppliers – For example, for support, emails or marketing (only in accordance with this privacy statement).
Legal obligations – For example, to supervisory authorities or courts.
In the event of acquisitions or mergers – We will ensure that your data is transferred properly.
You have rights over your data. Depending on the legislation, you can:
View, modify or delete your data
Objecting to processing or restricting it
Withdraw your consent (if applicable)
Submitting a complaint to the privacy regulator
Would you like to exercise your rights or change your details? Please contact us using the details below. We may ask you for additional information in order to process your request.
We take technical, physical and organisational measures to protect your data. We store your data for as long as necessary for our collaboration or for as long as required by law. After that, it will be deleted or anonymised.
Sometimes your data may be processed outside Europe, for example by a partner. In that case, we will ensure that your privacy remains well protected in accordance with European regulations.
Do you have any questions or comments? Please feel free to contact us:
ABOUT-PAYMENTS.com B.V.
For the attention of the Data Protection Officer
Middenburcht 136, 3452 MT Vleuten, Netherlands
Email: contact@aboutpayments.com
We will do our best to find a satisfactory solution together if you have a complaint. If you are not satisfied, you can contact the privacy regulator.
We may occasionally update this statement. We will notify you of any significant changes before they take effect.
Last update: 26 March 2025
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