Advantages of Amazon Pay
1. Trusted brand for customers worldwide
Amazon is one of the most recognizable brands in the world. Customers who already have an Amazon account (and there are many!) trust the payment method, which removes barriers at checkout.
2. Fast and streamlined checkout
With Amazon Pay, your customer does not need to enter their address or payment details. Everything is already known to Amazon (if the shopper has an account there), which speeds up the checkout process—especially on mobile devices, where it can boost conversion rates.
3. Extra convenience for regular Amazon users
Customers who regularly shop on Amazon recognize the flow and feel comfortable. This increases the likelihood that they will also complete their payment at your webshop.
4. Available in multiple countries
Amazon Pay is active in Europe, the UK, the US, and other markets. This makes it a good addition for online stores that sell internationally and want to offer a consistent payment experience.
Disadvantages of Amazon Pay
1. Only usable for Amazon users
Although Amazon is huge worldwide, you still need an Amazon account to use Amazon Pay. Not every customer has or wants one, so you should always offer alternatives.
2. Higher transaction fees than local methods
Amazon Pay is relatively expensive compared to methods such as iDEAL or Bancontact. This can be particularly burdensome for webshops with low margins or many small transactions.
3. Limited PSP support
Not all Payment Service Providers offer Amazon Pay. This means you have fewer options when choosing a PSP or need to take separate technical steps for integration.
4. Less suitable for subscriptions
Amazon Pay does not support a standard solution for automatic recurring payments. Credit cards or SEPA direct debit are generally more suitable for subscriptions.