Advantages:
1. Very popular in Switzerland
TWINT is the standard mobile payment method in Switzerland. The vast majority of Swiss consumers use the app every day, both online and in physical stores. If you are targeting the Swiss market, you can't really do without it.
2. Fully mobile and customer-friendly
Customers pay easily via their smartphone—no bank card or card reader required. All they need to do is scan a QR code or click in the TWINT app. This ensures a smooth checkout process and fewer dropouts, especially on mobile devices.
3. Instant payouts and real-time confirmation
TWINT payments are processed and confirmed almost immediately. For you as a webshop, this means less risk, immediate confirmation of receipt, and faster order processing.
Disadvantages:
1. Only suitable for Swiss consumers
TWINT only works for customers with a Swiss bank account and mobile number. For international webshops, it is therefore only interesting if you are active on the Swiss market.
2. Limited support outside the DACH region
Not all Payment Service Providers outside Switzerland support TWINT as standard. This limits your choice of PSPs, especially if you operate internationally. (Click here for PSPs that offer TWINT as a payment method)
3. Costs may be higher for low volumes
TWINT transactions are usually priced as a percentage. For lower volumes or small ticket amounts, the costs can be relatively high compared to, for example, an iDEAL or SEPA payment.
